Health Resources & Services Administration
December 15, 2021
Defense Civilian Personnel Advisory Service
December 15, 2021

Washington Metropolitan Area Transit Authority

Project Purpose:
Provided comprehensive support services for learning and development for Washington Metropolitan Area Transit Authority (WMATA) Integrated Learning and Development Program (ILDP)

The Results:

  • Designed, developed, and implemented the career development program for individual contributors to promote their professionalism and enhance their general ability to perform their duties.
  • Organized and provided 15-20 professional development trainings per month to WMATA employees using commercial off the shelf (COTS) courses.
  • Supported the design, development, and implementation of programs for WMATA leaders under the Early Leaders Program and Mid-level Leaders Program.
  • Designed, developed, and implement WBTs to address mass training needs.
  • Analyzed the WMATA training needs and aligned them to the Metro Leadership Framework to draft a TDP to guide learning and development activities at Metro.
View Demo