Health Resources & Services Administration

Project Purpose:
To provide technical assistance, and help disseminate appropriate health literacy information through the development of a web-based, interactive Health Literacy training program

The Results:

• Collected and analyzed information to define needed knowledge and skills, including demographics of both the training audience and the populations they serve.
• Conducted an online survey, interviews, focus groups with HRSA Project Officers, and an environment scan to assess available content:
  • Cultural/ethnic/population groups
  • Educational level
  • Literacy level, language barriers/needs
  • Geographic distribution
  • Types of organizations and settings
  • Disease groups and health status
• Developed a 4.5-hour interactive, scenario-driven web-based training (WBT) on unified health communication.
• Over 10,000 health care professionals have completed this online course through the Public Health Foundation’s TrainingFinder Real-time Affiliate Integrated Network (www.TRAIN.org).