C² COMMERCIAL CATALOG FOR TRAINING SERVICES

Program Analyst
Description:  Acts as assistant to the Program Manager and as administrative manager for the contract effort:

• Serves as the primary interface and point-of-contact with Government program authorities and representatives on technical and program/project issues.
• Implements procedures; plans and directs administrative support effort; and monitoring and provides periodic reports on progress.
• Manages acquisition of program resources.
• Manages financial and administrative reporting aspects of the program.
• Is responsible for quality assurance of projects assigned.
• Is responsible for informing the Project Manager of issues, concerns, or problems that may impact the schedule, quality of services/products, or scope.

Requirements:  Bachelor’s degree in discipline relevant to project or management and four years of experience, including performance in the area required by the relevant project.

Project Manager
Description:  Provides primary point-of-contact to customer and holds responsibility for all aspects of project performance.  Resolves technical and administrative issues.  Coordinates with customer project principals and technical personnel to verify and ensure successful completion of tasking.  Assigns project staff; allocates time and facility resources; establishes project milestones and ensures that they are met.  Prepares/approves project reports for management, client, or others.  Oversees the completion of all tasks within contractual requirements and budgetary constraints.

Requirements:  Bachelor’s degree (B.S./B.A.) in discipline relevant to project or management and six years of related experience.  Experience must include supervisory responsibilities.

Project Analyst
Description:  Is responsible for monitoring and tracking project costs, schedules, and timelines/project milestones.  As directed by the Project Manager, prepares and/or updates management plans or technical work plans, schedules, and budgets.  When assigned a task lead role, reports directly to the Project Manager for project-related issues.  Is responsible for quality assurance of projects assigned.  Is responsible for informing the Project Manager of issues, concerns, or problems that may impact the schedule, quality of services/products, or scope.

Requirements:  Bachelor’s degree with at least one year of relevant experience. . Knowledge of a variety of software packages to include but not limited to Microsoft Office Suite and Microsoft Project.

e-Learning Architect
Description:  Manages the design, development, and implementation of various modules of enterprise learning management.  Is recognized as technical leader in the field of e-learning.  Demonstrates expertise in e-learning concepts, practices, and procedures.  Relies on extensive experience and judgment to plan and accomplish goals.  May provide consultation on complex projects and is considered to be the top-level contributor/specialist.

Requirements:  Ph.D. in instructional technology or related field and 10 years experience in distance learning or equivalent experience.

Knowledge Engineer I
Description:  Responsible for design, development, implementation, and analysis of technical products and systems.  Performs engineering design evaluations.  May develop a range of products.  Recommends alterations to development and design to improve quality of products and/or procedures.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision.  Typically reports to a supervisor or manager.

Requirements:  Bachelor’s degree in engineering and up to two years of experience in the field or in a related area.

Knowledge Engineer II
Description:  Responsible for design, development, implementation, and analysis of technical products and systems.  Performs engineering design evaluations.  May develop a range of products.  Recommends alterations to development and design to improve quality of products and/or procedures.  Familiar with a variety of the concepts, practices, and procedures in the field.  Relies on experience and judgment to plan and accomplish goals.  Performs a variety of complicated tasks.  May report to an executive or a manager.

Requirements:  Bachelor’s degree in engineering or related discipline and four to six years of experience in the field or in a related area. A wide degree of creativity is expected, and a wide degree of latitude is given.

Knowledge Engineer III
Description:  Provides expert consultation in one or more areas for the design, development, and implementation of technical products and systems.  Recognized as technical leader and resource.  Recommends alterations and enhancements to improve quality of products and/or procedures.  Is responsible for all internal activities and product development.  Demonstrates expertise in a variety of the concepts, practices, and procedures in the field.  Relies on extensive experience and judgment to plan and accomplish goals.  May provide consultation on complex projects and is considered to be the top-level contributor/specialist.  May report to an executive or a manager. A wide degree of creativity is expected, and a wide degree of latitude is given. 

Requirements:  Bachelor’s degree in engineering or related discipline and at least eight to10 years of experience in the field or in a related area.

Applications Systems Analyst I
Description:  Reviews, analyzes, and modifies programming systems, including encoding, testing, debugging, and installing to support an organization’s application systems.  Consults with users to identify current operating procedures and to clarify program objectives.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision.  Typically reports to a project leader or manager.

Requirements:  Bachelor’s degree in a related area and up to three years of experience in the field or in a related area.

Applications Systems Analyst II
Description:  Reviews, analyzes, and modifies programming systems including encoding, testing, debugging, and installing to support an organization’s application systems.  Consults with users to identify current operating procedures and to clarify program objectives.  May be expected to write documentation to describe program development, logic, coding, and corrections.  Writes manual for users to describe installation and operating procedures.  Familiar with relational databases and client-server concepts.  Relies on experience and judgment to plan and accomplish goals.  Works under general supervision; typically reports to a project leader or manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  Bachelor’s degree in a related area and two to five years of experience in the field or in a related area.

Applications Systems Analyst III
Description:  Reviews, analyzes, and modifies programming systems including encoding, testing, debugging, and installing to support an organization’s application systems.  Consults with users to identify current operating procedures and to clarify program objectives.  May be expected to write documentation to describe program development, logic, coding, and corrections.  Writes manuals for users to describe installation and operating procedures.  Must have a working knowledge of relational databases and client-server concepts.  Relies on experience and judgment to plan and accomplish goals.  May lead and direct the work of others.  Typically reports to a project leader or manager.  A wide degree of creativity is expected, and a wide degree of latitude is given.

Requirements:  Bachelor’s degree in a related area and at least five years of experience in the field or in a related area.

Instructional Systems Designer I
Description:  Coordinates, develops, writes, and programs materials for varied projects based on particular client specifications, under supervision of project manager or more experienced ISD.

Requirements:  Master’s degree in instructional design or related field, OR Bachelor’s degree and two years of experience in instructional design.

Instructional Systems Designer II
Description:  Develops training solutions using the Instructional Systems Design (ISD) methodology. Conducts needs analysis; develops design plans for paper-based, IVT, Video, CBT, and WBT training that includes developing learning objectives, determining functionality and navigation strategies, documenting minimum technical specifications (user and client), determining learning strategies and content flow, determining testing/evaluation requirements and interactivity, and planning the CMI functionality.  Develops courseware and designs and implements evaluation plans.

Requirements:  Master’s degree and two years of experience in instructional design, OR Bachelor’s degree and four years of experience in instructional design.

Instructional Systems Designer III
Description:  Develops training solutions using the ISD methodology. Conducts needs analysis, develops design plans for paper-based, IVT, Video, CBT, and WBT training that includes developing learning objectives, determining functionality and navigation strategies, documenting minimum technical specifications (user and& client), determining learning strategies and content flow, determining testing/evaluation requirements and interactivity, and planning the CMI functionality.  Develops courseware and designs and implements evaluation plans.
Responsible for the performance and completion of assigned projects to schedule.  Ensures quality and timeliness of product development and delivery.  Counsels and mentors junior personnel in the development of products and services.  Coordinates team members’ efforts and reviews junior employees’ work.

Requirements:  Master’s degree and five years of experience in instructional design, OR Bachelor’s degree and seven years of experience in instructional design.

Technical Writer I
Description:  Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.  May be responsible for coordinating the display of graphics and the production of the document.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision; typically reports to a supervisor or manager.

Requirements:  Bachelor’s degree in a related area and up to two years of experience in the field or in a related area.

Technical Writer II
Description:  Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.  May be responsible for coordinating the display of graphics and the production of the document.  Familiar with standard concepts, practices, and procedures within a particular field.  Relies on experience (limited) and judgment to plan and accomplish goals.  Works under general supervision; typically reports to a supervisor or manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  Bachelor’s degree in a related area and two to four years of experience in the field or in a related area.

Technical Writer III
Description:  Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.  May be responsible for coordinating the display of graphics and the production of the document.  Familiar with a variety of the concepts, practices, and procedures in the field.  Relies on experience and judgment to plan and accomplish goals.  May lead and direct the work of others. Typically reports to a manager or head of a unit/department.  A wide degree of creativity is expected, and a wide degree of latitude is given.

Requirements:  Bachelor’s degree in a related area and four to six years of experience in the field or in a related area.

Editor I
Description:  Writes, prepares, and/or reviews articles to be used in company publications.  Coordinates the preparation of company publications, including articles, confirming artwork, verifying facts, giving final approval, etc.  Implements and maintains editorial policies and standards.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Typically reports to a supervisor.

Requirements:  Bachelor’s degree in area of specialty and up to three years of experience in the field or in a related area.

Editor II
Description:  Writes, prepares, and/or reviews articles to be used in company publications.  Coordinates the preparation of company publications, including articles, confirming artwork, verifying facts, giving final approval, etc.  Implements and maintains editorial policies and standards.  Familiar with standard concepts, practices, and procedures within a particular field.  Relies on experience (limited) and judgment to plan and accomplish goals.  Works under general supervision.  A certain degree of creativity is required, and a certain degree of latitude is given.  Typically reports to a supervisor.

Requirements:  Bachelor’s degree in area of specialty and two to five years of experience in the field or in a related area.

Editor III
Description:  Writes, prepares, and/or reviews articles to be used in company publications.  Coordinates the preparation of company publications, including articles, confirming artwork, verifying facts, giving final approval, etc.  Develops, implements, and maintains editorial policies and standards.  Familiar with standard concepts, practices, and procedures within a particular field.  Relies on experience and judgment to plan and accomplish goals.  Works under general supervision.  A wide degree of creativity is required, and a certain degree of latitude is given.  Typically reports to a supervisor or manager.

Requirements:  Bachelor’s degree in area of specialty and four to seven years of experience in the field or in a related area.

Clerk/Word Processor I
Description:  Responsible for performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typewriter, and other word processors.  Follows organization and department procedures to complete tasks in a timely manner.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision.  Primary job functions do not typically require exercising independent judgment.  Typically reports to a supervisor or manager.

Requirements:  High school diploma or equivalent with up to three years of experience in the field or in a related area.

Clerk/Word Processor II
Description:  Responsible for performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typewriter, and other word processors.  Follows organization and department procedures to complete tasks in a timely manner.  Familiar with standard concepts, practices, and procedures within a particular field.  Relies on limited experience and judgment to plan and accomplish goals.  Works under general supervision; typically reports to a supervisor or manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  High school diploma or equivalent with two to five years of experience in the field or in a related area.

Clerk/Word Processor III
Description:  Responsible for performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal, typewriter, and other word processors.  Follows organization and department procedures to complete tasks in a timely manner.  Familiar with a variety of concepts, practices, and procedures in the field.  Relies on experience and judgment to plan and accomplish goals.  May direct and lead the work of others.  Typically reports to a manager or head of a unit/department.  A wide degree of creativity is required, and a wide degree of latitude is given.

Requirements:  High school diploma or equivalent with at least five years of experience in the field or in a related area.

Graphic Designer I
Description:  Produces graphic sketches, designs, and copy layouts for online content and company publications.  Determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space, knowledge of layout principles, and aesthetic design concepts.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision.  Primary job functions do not typically require exercising independent judgment.  Typically reports to a manager.

Requirements:  Associate’s degree or equivalent with at least two years of experience in the field or in a related area.

Graphic Designer II
Description:  Produces graphic sketches, designs, and copy layouts for online content and company publications.  Determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space, knowledge of layout principles, and aesthetic design concepts.  Familiar with standard concepts, practices, and procedures within a particular field.  Relies on experience (limited) and judgment to plan and accomplish goals.  Works under general supervision; typically reports to a manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  Associate’s degree or equivalent with at least three years of experience in the field or in a related area.

Graphic Designer III
Description:  Produces graphic sketches, designs, and copy layouts for online content and company publications.  Determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space, knowledge of layout principles, and aesthetic design concepts.  Familiar with a variety of the field’s concepts, practices, and procedures.  Relies on experience and judgment to plan and accomplish goals.  Typically reports to a manager.  A wide degree of creativity is required, and a wide degree of latitude is given.

Requirements:  Associate’s degree or equivalent with at least four years of experience in the field or in a related area.

Computer Programmer I
Description:  Reviews, analyzes, and modifies programming systems, including encoding, testing, debugging and documenting programs.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision.  Typically reports to a project leader or manager.

Requirements:  Associate’s degree in a related area and up to three years of experience in the field or in a related area.

Computer Programmer II
Description:  Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and documenting programs.  Familiar with standard concepts, practices, and procedures within a particular field.  Relies on experience (limited) and judgment to plan and accomplish goals.  Works under general supervision; typically reports to a project leader or manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  Associate’s degree in a related area and two to five years of experience in the field or in a related area.

Computer Programmer III
Description:  Reviews, analyzes, and modifies programming systems, including encoding, testing, debugging, and documenting programs.  Familiar with a variety of the concepts, practices, and procedures in the field.  Relies on experience and judgment to plan and accomplish goals.  May lead and direct the work of others.  May report directly to a project lead or manager.  A wide degree of creativity is required, and a wide degree of latitude is given.

Requirements:  Bachelor’s degree and three to seven years of experience in the field or in a related area.

Computer Programmer IV
Description:  Reviews, analyzes, and modifies programming systems, including encoding, testing, debugging, and documenting programs.  Familiar with a variety of the concepts, practices, and procedures in the field.  Relies on experience and judgment to plan and accomplish goals.  May lead and direct the work of others.  May report directly to a project lead or manager.  A wide degree of creativity is required, and a wide degree of latitude is given.

Requirements:  Bachelor’s degree and six to nine years of experience in the field or in a related area.

Quality Assurance Manager
Description:  Defines and implements IT quality assurance practices and procedures.  Manages a group of quality assurance analysts who test, evaluate, and validate IT initiatives and identify issues in software or services.  Analyzes discrepancies in service or performance and makes recommendations for product or service updates.  Familiar with a variety of the concepts, practices, and procedures in the field.  Relies on extensive experience and judgment to plan and accomplish goals.  Leads and directs the work of others.  A wide degree of creativity is expected, and a wide degree of latitude is given. Typically reports to a manager or head of a unit/department.

Requirements:  Bachelor’s degree with at least seven years of experience in the field.

Junior Software Quality Assurance
Description:  Develops, publishes, and implements test plans.  Writes and maintains test automation.  Develops quality assurance standards.  Defines and tracks quality assurance metrics such as defect densities and open defect counts.  Relies on experience and  judgment to plan and accomplish goals.  Works under general supervision; typically reports to a manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  Bachelor’s degree and two to four years of experience coding software.  Must have a working knowledge of quality assurance methodologies.

Senior Software Quality Assurance
Description:  Develops, publishes, and implements test plans.  Writes and maintains test automation.  Develops quality assurance standards.  Defines and tracks quality assurance metrics such as defect densities and open defect counts.  Relies on experience and judgment to plan and accomplish goals.  May lead and direct the work of others.  Works under general supervision; typically reports to a manager.  A certain degree of creativity is required, and a certain degree of latitude is given.

Requirements:  Bachelor’s degree and at least five years of experience coding software.  Must have a working knowledge of quality assurance methodologies.

Video Production Specialist
Description:  Maintains and operates video equipment, edits select footage, and stays up-to-date with all new technological advances.  Familiar with standard concepts, practices, and procedures within the video production field.  Relies on experience and judgment to plan and accomplish goals.  Works under general supervision; typically reports to a supervisor or manager.  A certain degree of creativity is required, and a certain degree of latitude is given. 

Requirements:  Bachelor’s degree in area of specialty and two to four years of experience in the field or in a related area.



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